Privacy Policy

Last Updated: March 13, 2025

Welcome to CustomShowerBases.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines what information we collect, how we use it, and who we share it with. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Transaction Data: Payment details, billing and shipping addresses, order history.
  • Account Information: Username, password, preferences.
  • Communication Data: Messages sent to our support team, feedback, and survey responses.
  • Device and Usage Information: IP address, browser type, device identifiers, and website activity.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To send order updates, confirmations, and marketing communications (with consent)
  • To improve our website and services based on user behavior and feedback
  • To comply with legal obligations and enforce our policies

3. Who We Share Your Information With

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: Payment processors, shipping partners, and customer support services.
  • Legal Compliance: If required by law, legal proceedings, or to protect our rights.
  • Business Transfers: If we merge, acquire, or sell assets, your information may be transferred to the new entity.

4. SMS Consent and Privacy

  • SMS consent is not shared with third parties for marketing purposes.
  • By providing your phone number, you agree to receive transactional and service-related messages from us.
  • You can opt-out of SMS messages at any time by following the instructions provided in our messages.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure. Please keep your account credentials confidential and notify us of any unauthorized access.

6. Your Rights and Choices

  • You may request access to, update, or delete your personal information by contacting us.
  • You can unsubscribe from marketing emails by using the “unsubscribe” link in our messages.
  • SMS opt-out instructions are provided within text messages you receive from us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Custom Shower Bases
Website: www.customshowerbases.com
Email: info@customshowerbases.com
Phone: (877) 582-1850