Frequenty Asked Questions

We offer free ground shipping to all of Canada and United States expect Hawaii. We do offer expedited shipping to all customers, including Hawaii for a fee.

** Local State tax for US customers is not included. This fee will be collected by the delivery company at the time of delivery. **

Because we fabricate all our orders specific to size, we require 4 weeks to fabricate plus the shipping time.

Shipping times vary with location. Average is between 3-10 business days.

Customers will receive a shipping tracking number once shipping is processed.

To give you an idea of weight, a 48″ x 36″ Diamond Core base is approximately 30 lbs and a Corian base of the same size would be approximately 70 lbs.

Yes. Our Diamond Core and Corian bases will be shipped with the drain and the measurements for the drain cut out are specified in the image shown.

 

Yes. All our bases will have a single flange on all sizes where walls are indicated.

It will measure 3″ from the base and the flange, itself, is 1″ in height.

See image for details.

Corian Base Flange

CorianBaseFlange DiamondCoreFlange
coming soon

You can contact us at or you can call our Owner, Wayne Quinton at wayne@customshowerbases.com or (403) 681-9304

We also have a chat button on the website during weekdays, where you can get your questions answered. If we are away, you can leave a message through this service and we will return a response the next business day.

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